FREQUENTLY ASKED QUESTIONS

All items on our site are printed / embroidered on demand. Apparel and hat items are produced in our shop in Auburn, Alabama. Accessories will ship directly from our manufacturer to you.

Print on demand items are produced upon order. We do not keep these products in stock. Your order will be printed/embroidered, packaged and shipped out within 10-14 business days of your order.

Apparel and hat items are produced in our shop in Auburn, Alabama. Accessories will ship directly from our manufacturer to you.

If you order both apparel/hats and accessories (stickers, notebooks, water bottles, etc), your order will ship in different packages.

We do not accept any returns on client store items. All client store items are final sale.

For our NCAA + faith based collections, we accept returns for apparel items ONLY. All other products are final sale.

Not sure if your item is eligible for a return? Email us and we will help!

Please email us within 5 days of receiving your order if you need to return something. Returns with eligible items must be shipped back to us within 5 business days.

Yes, we do offer local pickup on apparel and hats.

This means your order is not printed until you order it. The products are not in stock.

Once you order, your blank is ordered from a distributor. Once it arrives to us, it is printed/embroidered, packaged and shipped for you.

This business model allows us to offer more size and color options because we don't have to stock inventory. It also means your order takes a little longer than normal to receive. Print on demand products will ship out within 10-14 business days.

Yes! Each product has a size guide linked in the description.

Still not sure? Email us with any sizing questions! We are to help you!

You will receive your store credit within 3 business days of our team receiving your returned product.

Our products are officially licensed by more than 20 NCAA universities. This means that a portion of each sale goes to support student scholarships.

It is illegal to sell unlicensed products. We have a team designated to making sure we abide by the rules of our license and pay the required royalties.

You can vote with your dollar by only shopping officially licensed products. Don't see a hologram sticker? Or officially licensed verbiage? Double check before you buy.

Yes! We now have a storefront in Auburn, Alabama.

It's located at 1850 Shug Jordan Pkwy Suite 103.

Our hours are 10AM - 4:30PM Monday - Friday and Saturdays from 10-2.

Please check our hours daily on Google to make sure we are open because we do close from time to time to give our team a break.