We recognize how hard it is to feel confident in your size selection when ordering online.

In an effort to better serve you,we are offer returns on apparel items only. Returns are for online store credit only.  All holiday, custom orders, sale items, and preorder apparel are excluded and are final sale. 

*Due to the custom nature of webstores, custom webstore items are NOT eligible for return. This includes any item(s) from the CLIENT COLLECTIONS tab.

We hope this alleviates any hesitation when selecting your apparel size!Please see below for all the details on returns.

All returns must be shipped back within 7 days of delivery date. To return an item, you must email us to get the return approved first and we will send you the proper return address. Return shipping is the responsibility of the customer. Returns that are received past the policy date will not be accepted. Returns must be in original condition, unworn & unwashed with original stickers or tags attached.

Once a return is received & inspected you will be issued a store credit in the form of an E-gift card. E-gift cards will be sent to the email address on file with the order.

We are not responsible for lost returns. We highly recommend holding on to your tracking number. For return address, please email us at info@scarletandgoldshop.com.